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Shipping

 
 

AUSTRALIA

We offer FREE standard Australia post shipping!

If you need your order urgently Australia post Express is a flat $10. We use Australia Post for all of our deliveries. Please note that Australia Post & Naudic do not operate on public holidays or weekends. We endeavour to dispatch orders as quickly as possible as we know how hard waiting for your new goodies is! Whilst we try our best to dispatch same day, please allow 1-2 days processing time. You will receive an order confirmation with your tracking number once your new Naudic is on its way to its new home!

EXPRESS: 1-2 business days.*

STANDARD: 3-5 business days.*

* Please note that these delivery times are an estimate only. Estimated delivery time is from date shipped, not necessarily the date of the order. Australia Post Express is next business day delivery within the express post network; Australian capital cities and major metro areas- Perth CBD only. Rural areas may experience a delay. Naudic is not responsible for these delays, or that of high peak seasons such as Christmas, so please keep this in mind when making your purchases.

If you have not received your items within 4 business days for Express or 7 business days for Standard, please email us with your full name and order number and we will look into your delivery immediately. You will receive an email with a tracking number to track your Australia Post parcel once your goods leave our warehouse. Please check this tracking number before notifying us that your items have not arrived.

 

NEW ZEALAND

We offer a flat shipping rate of $AUD20.00.

All New Zealand orders are sent with DHL and should be received within 2-4 days*

* Please note that these delivery times are an estimate only. These are DHL Express delivery times for metro/city areas. Delivery may be delayed due to customs clearance or delivery outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order. We endeavour to dispatch orders as quickly as possible as we know how hard waiting for your new goodies is! Whilst we try our best to dispatch same day, please allow 1-2 days processing time. You will receive an order confirmation with your tracking number once your new Naudic is on its way to its new home!

The customer will be responsible for any customs or import charges. You are responsible for any additional customs taxes/ fees that may occur when your order enters an international country. Each country has different laws regarding custom and custom taxes. 

If you have not received your items within 4 business days, please email us with your full name and order number and we will look into your delivery immediately. You will receive an email with a tracking number to track your DHL parcel once your goods leave our warehouse. Please check this tracking number before notifying us that your items have not arrived.

 

ALL OTHER COUNTRIES

We offer a flat shipping rate of $AUD25.00.

All International orders are sent with DHL and should be received within 3-7 days depending where you are*

* Please note that these delivery times are an estimate only. These are DHL delivery times for metro/city areas. Delivery may be delayed due to customs clearance or delivery outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order. We endeavour to dispatch orders as quickly as possible as we know how hard waiting for your new goodies is! Whilst we try our best to dispatch same day, please allow 1-2 days processing time. You will receive an order confirmation with your tracking number once your new Naudic is on its way to its new home!  

Email [email protected] if you have any questions.